Weekly Update for week of October 18 to October 25, 2010

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra32
Rahmi30
Talia27
Anaiah25
Nechomacus22
Nyr21
Qetesh11
Senga7
Niamh2
Uruz1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 73 1.44 days
Clan Related Question/Request 21 2.12 days
Clan Related Join a Clan Forum 18 0.15 days
Clan Related Leave a Clan Forum 12 0.15 days
Game Related Question 10 1.92 days
Game Related Player Kudos 8 0.57 days
Character Related Storage 7 0.74 days
Character Related Skill Change 5 3.19 days
Character Related Description Change 4 11.8 days
Game Related Staff Kudos 4 0.29 days
General Discussion Board Complaint or Appeal 3 1.33 days
Clan Related Item Orders 3 2.51 days
Clan Related Role Application 2 0.84 days
Character Related Customcraft Submission 2 13.11 days
Clan Related Clan Documentation Request 2 0.38 days
Staff Related Object Approval 2 13.19 days
Staff Related Crafting Approval 2 13.18 days
Game Related Staff Complaint 1 0.85 days
Staff Related NPC Approval 1 11.87 days
Character Related Reimbursement 1 0.55 days
Game Related Player Complaint 1 3.39 days
Character Related Special Application 1 5.58 days
Character Related Resurrection 1 4.1 days
Overall: 184 1.99 days

Character Applications:

Totals

Rejected   11
Approved   54
Total:   65

Reviewers

Anaiah 33
Talia 15
Rahmi 6
Rathustra 6
Uruz 2
Oleupata 1
Nyr 1
Nechomacus 1

259 Unique Logins

23 New Accounts Created