Weekly Update for week of October 12 to October 19, 2015

News:

  • New helpfile added: Fire Ant

Typos / Bugs / Ideas:

Submitters:

  • Blaze (1)
  • Daizy (1)
  • Laurajlmars (1)
  • Tindalos (1)

Resolvers:

  • Seidhr (4)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Adhira18
Nergal14
Rathustra14
Seidhr9
Eurynomos5
Akariel5
Ath5
Nyr5
Renenutet4
Jave3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 15 4.31 days
Clan Related Join a Clan Forum 10 0.23 days
Clan Related Question/Request 10 2.41 days
Clan Related Character Report - Leader 9 6.84 days
Account Related Karma Review 6 30.1 days
Character Related Storage 6 0.96 days
Clan Related Leave a Clan Forum 6 0.63 days
Game Related Staff Application 5 44.59 days
Character Related Ext.Subguild/Skill Bump Spec. App. 4 2.17 days
Staff Related Object Approval 4 3.1 days
Staff Related Crafting Approval 3 5.18 days
Game Related Player Complaint 3 29.48 days
Character Related Customcraft Submission 3 19.17 days
Game Related Question 3 0.11 days
Clan Related Role Application 2 10.08 days
Character Related Special Application 2 34.01 days
Web Site Bug / Typo / Idea 1 2.12 days
Staff Related NPC Approval 1 0.36 days
Staff Related Shop Approval 1 9.11 days
Game Related Player Kudos 1 1.62 days
General Discussion Board Suggestion or Idea 1 0.19 days
Overall: 96 8.86 days

Character Applications:

Totals

Rejected   4
Approved   39
Total:   43

Reviewers

Nergal 15
Akariel 10
Renenutet 9
Ath 4
Mordiggian 2
Jave 2
Seidhr 1

197 Unique Logins

31 New Accounts Created