Weekly Update for week of October 19 to October 26, 2009

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Adhira19
Nyr19
Oleupata10
Olgaris8
Shabago8
Thistle4
Uruz2
Morgenes1
Shalooonsh1
Niamh1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Join a Clan Forum 17 0.79 days
Character Related Storage 13 0.41 days
Account Related Account Notes 12 2.51 days
Game Related Question 12 1.12 days
Clan Related Leave a Clan Forum 8 0.2 days
Game Related Player Kudos 7 5.25 days
Character Related Special Application 5 11.1 days
Character Related Description Change 2 2.17 days
Staff Related Javascript Approval 1 0.28 days
Character Related Skill Change 1 0.08 days
Character Related Stat Change 1 1.19 days
General Discussion Board Suggestion or Idea 1 0.39 days
Clan Related Clan Documentation Request 1 0.37 days
General Discussion Board Complaint or Appeal 1 2.47 days
Overall: 82 2.01 days

Character Applications:

Totals

Approved   55
Rejected   11
Total:   66

Reviewers

Oleupata 31
Olgaris 11
Uruz 8
Shalooonsh 6
Niamh 6
Tzurahro 1
Shabago 1
Thistle 1
Nyr 1

23 New Accounts Created