Weekly Update for week of November 9 to November 16, 2009

Code:

  • Updated Tor Academy doorguard script -- Olgaris.

Website:

  • Updated Wizlist -- Adhira.

Staff:

  • Onboarded new storyteller

Other:

  • Updated ranks for clan FIND OUT IC! -- Olgaris.

Typos / Bugs / Ideas:

Submitters:

  • Grim (1)
  • Ibusoe (1)
  • Olgaris (1)
  • Rhyden (1)
  • SpaceAce (1)

Resolvers:

  • Olgaris (4)
  • Nyr (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Olgaris35
Nyr20
Thistle19
Oleupata13
Adhira6
Uruz6
Tzurahro2
Shalooonsh1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Join a Clan Forum 20 0.74 days
Game Related Player Kudos 16 12.73 days
Clan Related Leave a Clan Forum 11 0.27 days
Account Related Account Notes 8 6.94 days
Game Related Question 7 2.46 days
Character Related Description Change 6 8.9 days
Character Related Storage 6 0.57 days
Character Related Special Application 6 17.86 days
Character Related Stat Change 4 22.2 days
Character Related Skill Change 4 4.2 days
Character Related Reimbursement 3 4.55 days
Game Related Staff Kudos 2 0.26 days
Game Related Player Complaint 2 0.95 days
Staff Related Object Approval 2 17.92 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 22.78 days
General Discussion Board Suggestion or Idea 1 1.36 days
Staff Related Crafting Approval 1 12.07 days
General Discussion Board Complaint or Appeal 1 0.99 days
Clan Related Clan Documentation Request 1 3.84 days
Staff Related Shop Approval 1 12.8 days
Staff Related NPC Approval 1 0.89 days
Overall: 104 6.45 days

Character Applications:

Totals

Rejected   2
Approved   54
Total:   56

Reviewers

Oleupata 28
Uruz 10
Shalooonsh 5
Olgaris 5
Niamh 3
Thistle 2
Ath 1
Adhira 1
Tzurahro 1

24 New Accounts Created