Weekly Update for week of November 15 to November 22, 2010

Typos / Bugs / Ideas:

Submitters:

  • Ascipen (1)
  • Blauwvis (1)
  • Cutthroat (2)
  • Dagor (1)
  • Delirium (1)
  • Drake (1)
  • Halcyon (1)
  • Lizzie (1)
  • Najdorf (1)
  • Niamh (1)
  • Sauroa (1)
  • Simillion (1)
  • Spawnloser (1)
  • Tarimad (1)
  • Tindalos (3)
  • Wizturbo (2)
  • Xagon (2)

Resolvers:

  • Talia (21)
  • Rathustra (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr36
Anaiah34
Rathustra28
Talia20
Qetesh12
Niamh8
Nechomacus6
Rahmi5
Uruz3
Thistle2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 46 2.4 days
Game Related Player Kudos 21 0.6 days
Character Related Storage 20 0.74 days
Clan Related Leave a Clan Forum 18 0.15 days
Clan Related Question/Request 13 1.84 days
Clan Related Join a Clan Forum 13 0.24 days
Game Related Player Complaint 7 2.47 days
Game Related Question 6 1.53 days
Game Related Staff Kudos 6 0.58 days
Clan Related Item Orders 5 0.72 days
Clan Related Role Application 3 1.47 days
Character Related Description Change 2 7.17 days
Account Related Account Notes 2 0.47 days
Character Related Stat Change 1 0.08 days
Character Related Special Application 1 34.14 days
Character Related Customcraft Submission 1 9.52 days
Clan Related Clan Documentation Request 1 0.13 days
Character Related Skill Change 1 0.17 days
Overall: 167 1.59 days

Character Applications:

Totals

Approved   79
Rejected   27
Total:   106

Reviewers

Anaiah 50
Talia 32
Rathustra 7
Niamh 5
Rahmi 5
Thistle 2
Nyr 2
Lacustre 1
Qetesh 1
Nechomacus 1

289 Unique Logins

76 New Accounts Created