Weekly Update for week of November 11 to November 18, 2013

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Welda38
Nyr37
Leela16
Natious11
Taijan6
Maeve5
Morgenes3
Italis3
Eurynomos2
Rathustra1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 38 5.63 days
Game Related Question 16 21.75 days
Clan Related Join a Clan Forum 9 0.25 days
Clan Related Question/Request 8 17.95 days
Account Related Account Notes 7 46.61 days
Clan Related Leave a Clan Forum 6 0.48 days
Character Related Storage 6 0.29 days
Game Related Player Complaint 5 14.62 days
Character Related Reimbursement 5 4.51 days
Character Related Ext.Subguild/Skill Bump Spec. App. 4 1.34 days
Character Related Skill Change 3 14.66 days
Game Related Player Kudos 3 10.13 days
Clan Related Item Orders 3 5.73 days
General Discussion Board Suggestion or Idea 2 6.32 days
Staff Related Object Approval 2 5.99 days
Game Related Game Bug 2 28.84 days
Character Related Description Change 2 24.42 days
Web Site Bug / Typo / Idea 2 2.71 days
Character Related Special Application 2 50.09 days
Game Related Staff Kudos 1 0.29 days
Staff Related NPC Approval 1 18.54 days
Staff Related Crafting Approval 1 1.03 days
Staff Related Room Approval 1 19.98 days
Overall: 129 11.69 days

Character Applications:

Totals

Approved   40
Rejected   27
Total:   67

Reviewers

Taijan 20
Leela 13
Eurynomos 12
Nyr 10
Calavera 9
Italis 2
Welda 1

267 Unique Logins

69 New Accounts Created