Weekly Update for week of November 16 to November 23, 2009

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Olgaris18
Uruz14
Oleupata12
Thistle9
Nyr7
Shalooonsh7
Qetesh6
Adhira5
Tzurahro2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Join a Clan Forum 14 1.18 days
Clan Related Leave a Clan Forum 12 0.34 days
Character Related Storage 11 0.82 days
Character Related Reimbursement 10 1.2 days
Game Related Player Kudos 8 2.49 days
Character Related Description Change 7 5.91 days
Game Related Question 5 0.35 days
Character Related Special Application 4 9.48 days
Game Related Staff Kudos 3 0.81 days
Character Related Skill Change 1 0.08 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 17.21 days
Web Site Bug / Typo / Idea 1 1.91 days
Game Related Player Complaint 1 0.6 days
Character Related Resurrection 1 0.3 days
Character Related Stat Change 1 0.18 days
Staff Related Room Approval 1 44.98 days
Account Related Account Notes 1 0.15 days
Overall: 82 2.57 days

Character Applications:

Totals

Approved   55
Rejected   15
Total:   70

Reviewers

Uruz 33
Ath 10
Oleupata 9
Olgaris 8
Niamh 4
Shalooonsh 3
Thistle 3

21 New Accounts Created