Weekly Update for week of November 22 to November 29, 2010

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Talia29
Rathustra29
Anaiah23
Rahmi19
Niamh18
Qetesh17
Nyr10
Nechomacus9
Uruz3
Lacustre2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 61 2.91 days
Clan Related Question/Request 22 2.18 days
Clan Related Join a Clan Forum 21 0.09 days
Clan Related Role Application 14 3.19 days
Game Related Question 9 0.71 days
Clan Related Leave a Clan Forum 9 0.04 days
Clan Related Item Orders 7 4.98 days
Game Related Player Kudos 6 0.51 days
Character Related Reimbursement 3 1.71 days
Clan Related Clan Documentation Request 3 0.37 days
Game Related Staff Kudos 3 0.29 days
Web Site Bug / Typo / Idea 2 38.12 days
Character Related Storage 2 0.17 days
Character Related Description Change 2 14.76 days
Character Related Special Application 1 0.84 days
Character Related Skill Change 1 0.03 days
General Discussion Board Complaint or Appeal 1 16.43 days
Character Related Customcraft Submission 1 1.85 days
Character Related Stat Change 1 0.01 days
Overall: 169 2.66 days

Character Applications:

Totals

Rejected   8
Approved   73
Total:   81

Reviewers

Talia 39
Anaiah 23
Rahmi 5
Uruz 4
Niamh 4
Lacustre 4
Rathustra 2

266 Unique Logins

85 New Accounts Created