Weekly Update for week of November 29 to December 6, 2010

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Talia33
Rathustra30
Anaiah29
Adhira26
Nyr20
Nechomacus14
Uruz14
Maeve9
Qetesh8
Rahmi7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 59 2.57 days
Clan Related Join a Clan Forum 24 0.11 days
Clan Related Question/Request 17 4.99 days
Clan Related Leave a Clan Forum 17 0.07 days
Game Related Question 16 1.08 days
Game Related Player Kudos 13 0.39 days
Character Related Special Application 12 29.91 days
Character Related Storage 11 1.55 days
Account Related Account Notes 11 14.82 days
Character Related Reimbursement 8 2.16 days
Clan Related Item Orders 3 3.96 days
Game Related Staff Complaint 2 10.08 days
Clan Related Clan Documentation Request 2 0.01 days
Game Related Staff Kudos 2 0.42 days
Clan Related Role Application 2 10.31 days
General Discussion Board Complaint or Appeal 2 5.58 days
Staff Related Room Approval 2 0.06 days
Character Related Skill Change 1 9.7 days
Staff Related NPC Approval 1 0.12 days
Character Related Stat Change 1 3.67 days
Character Related Customcraft Submission 1 19.21 days
Game Related Player Complaint 1 0.19 days
General Discussion Board Suggestion or Idea 1 13.72 days
Overall: 209 4.45 days

Character Applications:

Totals

Approved   72
Rejected   19
Total:   91

Reviewers

Anaiah 34
Talia 26
Rathustra 19
Rahmi 5
Niamh 4
Lacustre 1
Qetesh 1
Nyr 1

275 Unique Logins

51 New Accounts Created