Weekly Update for week of November 28 to December 5, 2011

Typos / Bugs / Ideas:

Submitters:

  • Arithon (1)
  • Celest (1)
  • Dagor (1)
  • Delirium (1)
  • Karieith (3)
  • Musashi (1)
  • SpaceAce (1)
  • Tisiphone (2)
  • Tummac (1)
  • Wolfsong (2)

Resolvers:

  • Dakurus (14)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr56
Calavera44
Talia29
Adhira18
Dakurus15
Welda15
Rahmi11
Rathustra11
Lacustre7
Qetesh4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 58 4.25 days
Clan Related Question/Request 24 4.07 days
Clan Related Join a Clan Forum 22 0.15 days
Game Related Player Kudos 21 0.86 days
Character Related Storage 14 0.39 days
Game Related Question 12 1.39 days
Clan Related Leave a Clan Forum 10 0.06 days
Account Related Account Notes 8 12.95 days
Clan Related Role Application 8 4.18 days
Game Related Staff Application 7 27.7 days
Clan Related Item Orders 7 3.23 days
Clan Related Clan Documentation Request 7 1.09 days
Character Related Special Application 4 0.02 days
Game Related Staff Kudos 4 0.33 days
Web Site Bug / Typo / Idea 3 3.32 days
Character Related Description Change 3 9.58 days
Game Related Player Complaint 2 8.95 days
Character Related Customcraft Submission 2 3.49 days
Character Related Resurrection 2 0.16 days
General Discussion Board Complaint or Appeal 2 0.11 days
Character Related Skill Change 2 0.46 days
Staff Related PC Death 1 5.77 days
Character Related Reimbursement 1 0.08 days
Character Related Stat Change 1 0.06 days
Game Related Game Bug 1 0.02 days
Game Related Staff Complaint 1 7.13 days
General Discussion Board Suggestion or Idea 1 3.17 days
Account Related Password Reset 1 0.28 days
Staff Related Object Approval 1 0.16 days
Overall: 230 3.62 days

Character Applications:

Totals

Approved   44
Rejected   11
Total:   55

Reviewers

Calavera 27
Talia 15
Rahmi 6
Tzurahro 3
Welda 2
Nyr 2

227 Unique Logins

14 New Accounts Created