Weekly Update for week of November 24 to December 1, 2014

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr25
Italis11
Xalle7
Enthemu7
Oryx6
Nergal6
Eukelade5
Talia5
Rathustra5
Nessalin5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 32 6.62 days
Clan Related Question/Request 17 10.29 days
Character Related Storage 8 1.5 days
Character Related Reimbursement 6 4.58 days
Clan Related Join a Clan Forum 5 0.22 days
Game Related Question 5 5.57 days
Clan Related Leave a Clan Forum 5 0.81 days
Character Related Description Change 4 13.83 days
Character Related Ext.Subguild/Skill Bump Spec. App. 3 11.09 days
Game Related Player Kudos 3 1.19 days
Clan Related Item Orders 3 3.8 days
Publicity Contact 2 6.82 days
General Discussion Board Complaint or Appeal 2 3.85 days
Character Related Special Application 2 10.38 days
Account Related Account Notes 2 19.5 days
Game Related Staff Application 1 8.04 days
Game Related Game Bug 1 10.07 days
Clan Related Clan Documentation Request 1 4.99 days
Overall: 102 6.54 days

Character Applications:

Totals

Approved   42
Rejected   15
Total:   57

Reviewers

Xalle 25
Talia 12
Nergal 11
Enthemu 4
Xolotl 3
Italis 2

235 Unique Logins

52 New Accounts Created