Weekly Update for week of December 2 to December 9, 2013

Typos / Bugs / Ideas:

Submitters:

  • Caladan (1)
  • Donlinde (1)
  • Hedrai (1)
  • Jherlen (1)
  • Reiloth (1)
  • Youngervaleria (1)

Resolvers:

  • Italis (5)
  • Leela (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Italis34
Welda27
Leela19
Natious16
Eurynomos11
Rathustra9
Morgenes6
Maeve6
Nathvaan6
Calavera5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 45 5.83 days
Clan Related Join a Clan Forum 15 0.06 days
Character Related Reimbursement 14 0.38 days
Clan Related Question/Request 13 3.77 days
Clan Related Leave a Clan Forum 8 0.41 days
Character Related Storage 7 0.15 days
Character Related Ext.Subguild/Skill Bump Spec. App. 7 6.84 days
Game Related Question 6 1.19 days
Character Related Description Change 5 5.22 days
Game Related Staff Kudos 5 3.23 days
Game Related Player Kudos 5 24.11 days
Account Related Account Notes 4 41.16 days
Clan Related Item Orders 4 3.78 days
Game Related Player Complaint 3 7.09 days
Staff Related NPC Approval 1 11.4 days
Game Related Game Bug 1 0.02 days
Staff Related PC Death 1 5.49 days
Character Related Customcraft Submission 1 14.84 days
Clan Related Role Application 1 9.93 days
Web Site Bug / Typo / Idea 1 5.69 days
Overall: 147 5.36 days

Character Applications:

Totals

Approved   52
Rejected   29
Total:   81

Reviewers

Italis 30
Nyr 16
Leela 14
Calavera 12
Taijan 9

268 Unique Logins

71 New Accounts Created