Weekly Update for week of December 4 to December 11, 2017

News:

  • Updated created the following helpfiles: Shoot, Ranged Weapons, Skill Archery
  • Cont. Skill Crossbow Use, Skill Sling Use, Skill Blowgun Use - THANKS NAUTA
  • Added 'help perfume making' thanks to submission by Ezrax.

Typos / Bugs / Ideas:

Submitters:

  • Andagorilla (1)
  • Elzocone (1)
  • Ezrax (1)
  • Hoodwink (7)
  • KankWhisperer (1)
  • Nerissa (1)
  • Saphris (1)
  • SpaceAce (1)
  • SunshineKali (1)
  • Zeia (1)

Resolvers:

  • Shabago (13)
  • Nessalin (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nathvaan22
Akariel15
Seidhr12
Brokkr10
Melanogaster9
Fehu8
Shabago7
Calavera5
Oryx3
Renenutet3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 21 4.04 days
Clan Related Character Report 17 4.72 days
Clan Related Character Report - Leader 8 8.61 days
Character Related Storage 8 0.86 days
Game Related Question 7 7.8 days
Clan Related Join a Clan Forum 7 0.62 days
Game Related Game Bug 7 5.8 days
Clan Related Leave a Clan Forum 5 0.3 days
Clan Related Role Application 4 3.9 days
Game Related Player Complaint 3 4.5 days
Web Site Bug / Typo / Idea 3 24.15 days
Account Related IP Sharing Notification 2 3.4 days
Game Related Staff Kudos 1 2.57 days
Account Related Account Notes 1 0.12 days
Character Related Reimbursement 1 5.74 days
Character Related Resurrection 1 2.47 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 0.48 days
Character Related Description Change 1 1.18 days
Publicity Idea 1 0.02 days
Character Related Special Application 1 26.24 days
Staff Related Object Approval 1 2.91 days
Character Related Stat Change 1 0.08 days
Clan Related Item Orders 1 4.5 days
Game Related Staff Complaint 1 0.09 days
Staff Related PC Death 1 0.74 days
Overall: 105 4.74 days

Character Applications:

Totals

Rejected   12
Approved   25
Total:   37

Reviewers

Fehu 17
Shabago 7
Akariel 7
Melanogaster 5
Seidhr 1

194 Unique Logins

13 New Accounts Created