Weekly Update for week of December 13 to December 20, 2010

Typos / Bugs / Ideas:

Submitters:

  • Anoshiruvan (2)
  • Drake (1)
  • Ghardoan (1)
  • Lizzie (1)
  • Marc (2)

Resolvers:

  • Nyr (7)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr62
Talia37
Rathustra37
Rahmi26
Anaiah23
Niamh14
Adhira13
Maeve11
Thistle10
Senga3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 72 1.74 days
Clan Related Question/Request 40 2.9 days
Clan Related Join a Clan Forum 22 0.16 days
Character Related Storage 14 1.16 days
Game Related Question 12 2.37 days
Character Related Special Application 11 22.38 days
Clan Related Role Application 11 3.58 days
Game Related Player Kudos 9 0.5 days
Clan Related Leave a Clan Forum 8 0.07 days
Clan Related Clan Documentation Request 8 1.4 days
Clan Related Item Orders 7 3.76 days
Game Related Player Complaint 7 1.26 days
Character Related Reimbursement 3 2.86 days
Character Related Stat Change 3 3.01 days
Character Related Customcraft Submission 2 10.78 days
Web Site Bug / Typo / Idea 2 7.11 days
Account Related Account Notes 2 12.66 days
Staff Related Object Approval 2 1.33 days
Staff Related PC Death 2 4.03 days
Game Related Staff Kudos 2 0.07 days
Game Related Staff Complaint 1 7.47 days
Staff Related NPC Approval 1 14.89 days
General Discussion Board Complaint or Appeal 1 5.88 days
Staff Related Crafting Approval 1 2.96 days
Game Related Game Bug 1 0.3 days
Staff Related Shop Approval 1 0 days
Character Related Description Change 1 32.84 days
Overall: 246 3.17 days

Character Applications:

Totals

Rejected   20
Approved   59
Total:   79

Reviewers

Anaiah 35
Talia 21
Rathustra 9
Rahmi 7
Niamh 3
Nyr 3
Maeve 1

273 Unique Logins

44 New Accounts Created