Weekly Update for week of December 8 to December 15, 2014

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Italis30
Talia29
Nyr19
Seidhr12
Nessalin7
Nergal6
Enthemu6
Xalle6
Nathvaan5
Rahnevyn4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 37 5.95 days
Clan Related Question/Request 22 3.78 days
Clan Related Join a Clan Forum 15 0.13 days
Character Related Reimbursement 11 0.71 days
Character Related Storage 10 0.57 days
Clan Related Leave a Clan Forum 6 0.39 days
Clan Related Role Application 6 5.02 days
Character Related Ext.Subguild/Skill Bump Spec. App. 5 6.5 days
Clan Related Item Orders 5 6.56 days
Game Related Question 4 14.5 days
Game Related Staff Complaint 3 0.02 days
General Discussion Board Complaint or Appeal 3 0.11 days
Game Related Staff Kudos 3 0.69 days
Game Related Game Bug 2 23.17 days
Character Related Customcraft Submission 2 21.37 days
Character Related Resurrection 2 0.26 days
General Discussion Board Suggestion or Idea 2 0.07 days
Web Site Bug / Typo / Idea 1 5.64 days
Game Related Player Kudos 1 0.25 days
Character Related Special Application 1 15.48 days
Staff Related PC Death 1 3.91 days
Character Related Stat Change 1 17.86 days
Character Related Skill Change 1 0.74 days
Overall: 144 4.24 days

Character Applications:

Totals

Approved   51
Rejected   16
Total:   67

Reviewers

Xalle 26
Talia 21
Nergal 8
Seidhr 6
Oryx 3
Italis 2
Nyr 1

229 Unique Logins

34 New Accounts Created