Weekly Update for week of December 19 to December 26, 2011

Typos / Bugs / Ideas:

Submitters:

  • Ammut (2)
  • Calavera (1)
  • Elzocone (5)
  • Feco (1)
  • Jasoncfx (3)
  • Joyofdiscord (1)
  • Kharus (1)
  • Krishnamurti (1)
  • Kuroyama (1)
  • Lizzie (1)
  • Lysine (1)
  • ShaLeah (1)
  • Sparky (1)
  • Xeranvanhouten (1)
  • Zuzub (1)

Resolvers:

  • Dakurus (22)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr31
Talia23
Calavera21
Welda18
Dakurus12
Rathustra9
Rahmi8
Italis7
Lacustre5
Tzurahro4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 58 4.62 days
Clan Related Question/Request 22 3.94 days
Clan Related Join a Clan Forum 10 0.16 days
Game Related Player Kudos 9 1.28 days
Publicity Contact 8 0.51 days
Clan Related Item Orders 6 2.79 days
Character Related Storage 5 1.1 days
Game Related Staff Kudos 5 0.25 days
Clan Related Leave a Clan Forum 4 0.09 days
Character Related Reimbursement 3 3.18 days
Publicity Idea 3 0.5 days
Game Related Player Complaint 3 1.65 days
Character Related Resurrection 2 0.23 days
Clan Related Role Application 2 3.8 days
Staff Related Object Approval 1 37.04 days
Account Related Password Reset 1 3.25 days
Staff Related PC Death 1 3.41 days
Game Related Staff Complaint 1 0.01 days
Clan Related Clan Documentation Request 1 0.25 days
General Discussion Board Complaint or Appeal 1 0.39 days
General Discussion Board Suggestion or Idea 1 0.73 days
Overall: 147 3.16 days

Character Applications:

Totals

Rejected   5
Approved   34
Total:   39

Reviewers

Talia 16
Italis 14
Tzurahro 4
Calavera 4
Rahmi 1

234 Unique Logins

16 New Accounts Created