Weekly Update for week of December 16 to December 23, 2013

Typos / Bugs / Ideas:

Submitters:

  • Alvaro (1)
  • Barzalene (1)
  • Blauwvis (2)
  • Grog (1)
  • Rhyden (1)

Resolvers:

  • Italis (1)
  • Leela (5)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Leela41
Welda30
Morgenes12
Natious11
Italis10
Taijan9
Eurynomos9
Calavera6
Adhira4
Nathvaan4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 45 4.84 days
Game Related Player Kudos 19 17.38 days
Clan Related Leave a Clan Forum 15 0.69 days
Clan Related Join a Clan Forum 14 0.51 days
Clan Related Question/Request 13 12.06 days
Character Related Reimbursement 9 0.29 days
Game Related Question 7 7.56 days
Game Related Player Complaint 5 21.47 days
Character Related Ext.Subguild/Skill Bump Spec. App. 4 7.37 days
Character Related Storage 4 0.3 days
Clan Related Item Orders 3 5.55 days
Staff Related PC Death 2 1.99 days
Web Site Bug / Typo / Idea 2 6.48 days
Game Related Staff Kudos 2 3.18 days
Character Related Customcraft Submission 1 17.92 days
Clan Related Clan Documentation Request 1 0.03 days
Game Related Staff Complaint 1 3.06 days
Character Related Description Change 1 3.24 days
Game Related Game Bug 1 0.07 days
Overall: 149 6.58 days

Character Applications:

Totals

Rejected   16
Approved   67
Total:   83

Reviewers

Taijan 21
Calavera 18
Leela 17
Italis 14
Seidhr 10
Thrace 1
Nessalin 1
Adhira 1

274 Unique Logins

50 New Accounts Created