Weekly Update for week of December 27 to January 3, 2010

Typos / Bugs / Ideas:

Submitters:

  • Daeth (1)
  • GreenApple (1)
  • Hade (1)
  • Niamh (3)
  • Qzzrbl (1)
  • Racurtne (1)
  • Saphris (1)
  • Sauroa (2)
  • Sparky (1)
  • Tindalos (2)
  • Uruz (2)
  • Zwen (1)

Resolvers:

  • Nyr (13)
  • Maeve (4)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra37
Nyr20
Anaiah19
Maeve19
Talia16
Uruz14
Nechomacus9
Rahmi9
Thistle5
Niamh4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 48 2.67 days
Clan Related Join a Clan Forum 23 0.18 days
Clan Related Question/Request 18 2.04 days
Clan Related Leave a Clan Forum 17 0.13 days
Game Related Player Kudos 12 0.48 days
Clan Related Role Application 11 4.22 days
Game Related Question 8 1.49 days
Character Related Storage 7 0.75 days
Character Related Special Application 4 1.36 days
Clan Related Item Orders 4 1.74 days
Character Related Skill Change 2 0.22 days
Game Related Game Bug 2 2.84 days
Game Related Staff Kudos 2 0.2 days
Game Related Player Complaint 2 0.86 days
Character Related Description Change 2 11.31 days
Staff Related Crafting Approval 1 6.23 days
General Discussion Board Suggestion or Idea 1 0.52 days
Staff Related PC Death 1 0.69 days
Character Related Reimbursement 1 0.41 days
Character Related Stat Change 1 4.85 days
Clan Related Clan Documentation Request 1 0 days
Overall: 168 1.76 days

Character Applications:

Totals

Rejected   12
Approved   56
Total:   68

Reviewers

Anaiah 26
Rathustra 17
Talia 13
Rahmi 4
Niamh 4
Nyr 2
Nechomacus 1
Thistle 1

267 Unique Logins

37 New Accounts Created