Weekly Update for week of December 26 to January 2, 2011

Typos / Bugs / Ideas:

Submitters:

  • Arithon (1)
  • Calavera (1)
  • JLewisWilliams (2)
  • Meish (1)

Resolvers:

  • Italis (5)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr36
Talia27
Welda22
Calavera16
Nechomacus11
Adhira8
Italis7
Rathustra4
Rahmi3
Tzurahro3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 41 4.57 days
Clan Related Question/Request 19 3.55 days
Clan Related Join a Clan Forum 13 0.34 days
Clan Related Leave a Clan Forum 10 0.04 days
Game Related Question 9 1.62 days
Character Related Storage 8 0.84 days
Clan Related Item Orders 8 3.97 days
Game Related Player Kudos 5 0.27 days
Account Related Account Notes 5 15.71 days
Clan Related Role Application 4 3.03 days
Game Related Staff Kudos 3 0.68 days
Staff Related Object Approval 3 12.31 days
Character Related Skill Change 2 2.98 days
General Discussion Board Complaint or Appeal 2 0.56 days
Character Related Customcraft Submission 2 12.1 days
Character Related Description Change 2 4 days
Publicity Contact 1 0.07 days
Character Related Special Application 1 51.6 days
Character Related Reimbursement 1 15.41 days
Staff Related Crafting Approval 1 0.34 days
Game Related Player Complaint 1 0 days
Staff Related PC Death 1 2.45 days
Character Related Stat Change 1 0.15 days
Staff Related NPC Approval 1 23.26 days
General Discussion Board Suggestion or Idea 1 0.55 days
Game Related Staff Complaint 1 1.87 days
Clan Related Clan Documentation Request 1 5.28 days
Overall: 147 3.97 days

Character Applications:

Totals

Rejected   4
Approved   35
Total:   39

Reviewers

Talia 14
Calavera 12
Italis 8
Nyr 5

226 Unique Logins

24 New Accounts Created