Weekly Update for week of December 21 to December 28, 2015

Typos / Bugs / Ideas:

Submitters:

  • Brekke (1)
  • JLewisWilliams (1)
  • Tindalos (2)

Resolvers:

  • Nergal (2)
  • Xalle (2)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Jave33
Nergal26
Eurynomos15
Ath13
Nessalin7
Seidhr7
Brokkr6
Akariel5
Taijan4
Xalle4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 21 5.73 days
Clan Related Character Report 20 6.54 days
Clan Related Character Report - Leader 16 6.35 days
Clan Related Join a Clan Forum 9 1.14 days
Character Related Storage 7 0.25 days
Clan Related Role Application 7 3.01 days
Game Related Game Bug 6 13.34 days
Character Related Reimbursement 5 9.71 days
Game Related Staff Kudos 5 0.66 days
Staff Related Object Approval 4 5.05 days
Clan Related Item Orders 4 3.28 days
Clan Related Leave a Clan Forum 4 1.14 days
Game Related Question 4 2.76 days
Character Related Description Change 3 2.21 days
Game Related Player Kudos 3 4.65 days
Character Related Ext.Subguild/Skill Bump Spec. App. 3 5.73 days
Character Related Special Application 2 8.14 days
Staff Related Crafting Approval 2 8.76 days
Account Related Account Notes 1 1.76 days
Web Site Original Submission 1 2.27 days
Staff Related Room Approval 1 1.41 days
General Discussion Board Complaint or Appeal 1 0.37 days
Character Related Customcraft Submission 1 16.17 days
Web Site Bug / Typo / Idea 1 0.01 days
Staff Related NPC Approval 1 6.07 days
Character Related Resurrection 1 0.08 days
Game Related Player Complaint 1 12.04 days
Overall: 134 5.06 days

Character Applications:

Totals

Approved   48
Rejected   19
Total:   67

Reviewers

Jave 26
Akariel 13
Nergal 13
Renenutet 6
Seidhr 4
Eurynomos 4
Taijan 1

245 Unique Logins

46 New Accounts Created