Weekly Update for week of December 28 to January 4, 2009

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr35
Shalooonsh29
Shabago16
Olgaris15
Cavaticus15
Tzurahro10
Ath4
Uruz3
Qetesh1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Join a Clan Forum 25 0.52 days
Character Related Storage 24 0.97 days
Game Related Player Kudos 22 4.32 days
Clan Related Leave a Clan Forum 13 0.58 days
Game Related Question 12 1.45 days
Character Related Description Change 8 18.22 days
Account Related Account Notes 7 4.97 days
Game Related Player Complaint 4 4.06 days
Character Related Resurrection 3 0.74 days
Game Related Staff Kudos 2 1.08 days
Character Related Reimbursement 2 4.97 days
Staff Related Shop Approval 1 16.47 days
General Discussion Board Complaint or Appeal 1 4.85 days
Staff Related Crafting Approval 1 9.02 days
Staff Related Object Approval 1 16.46 days
Game Related Staff Complaint 1 0.03 days
Staff Related Room Approval 1 16.46 days
Character Related Stat Change 1 6.68 days
Character Related Skill Change 1 3 days
Staff Related NPC Approval 1 16.46 days
Publicity Idea 1 8.45 days
Web Site Bug / Typo / Idea 1 0.62 days
Overall: 133 3.5 days

Character Applications:

Totals

Rejected   21
Approved   66
Total:   87

Reviewers

Shalooonsh 38
Uruz 18
Tzurahro 14
Niamh 7
Ath 5
Nyr 3
Olgaris 1
Cavaticus 1

219 Unique Logins

12 New Accounts Created