Weekly Update for week of May 29 to June 5, 2023
News:
- Release notes for June 3, 2023
Typos / Bugs / Ideas:
Submitters:
- Adri (1)
- Anoshiruvan (1)
- BadSkeelz (1)
- Bruce (1)
- Cerelum (8)
- Cnemus (1)
- Dravage (1)
- Duncan (1)
- Khorm (2)
- MarshallDFX (2)
- Merrymess (1)
- Mhartman (1)
- Mystique (1)
- NightQueen (2)
- Reivon (3)
- Rogerthat (1)
Resolvers:
- Gynesis (28)
Request Statistics:
Top 10 Resolvers
| Staff | # Resolved |
|---|---|
Gynesis  | 50 |
Usiku  | 25 |
| Haldol | 23 |
| Katima | 18 |
| Kaathe | 13 |
| halaster | 11 |
| Aesira | 11 |
| Oberon | 4 |
| Natious | 3 |
| Enthemu | 2 |
Request Type Distribution
| Category | Type | # Resolved | Avg. Turnaround |
|---|---|---|---|
| Clan Related | Question/Request | 38 | 7.14 days |
| Clan Related | Character Report | 20 | 7.66 days |
| Clan Related | Character Report - Leader | 15 | 11.31 days |
| Game Related | Question | 13 | 11.67 days |
| Game Related | Game Bug | 11 | 8.33 days |
| Clan Related | Join a Clan Forum | 10 | 0.27 days |
| Character Related | Storage | 10 | 0.21 days |
| Clan Related | Leave a Clan Forum | 7 | 0.25 days |
| Game Related | Player Kudos | 7 | 0.6 days |
| Staff Related | Object Approval | 6 | 5.04 days |
| Clan Related | Role Application | 5 | 2.61 days |
| Character Related | Reimbursement | 4 | 2.27 days |
| Game Related | Player Complaint | 3 | 3.13 days |
| Clan Related | Clan Documentation Request | 3 | 7.31 days |
| Web Site | Bug / Typo / Idea | 3 | 5.47 days |
| Character Related | Customcraft Submission | 3 | 8.9 days |
| Game Related | Staff Kudos | 3 | 0.64 days |
| Staff Related | NPC Approval | 3 | 0.78 days |
| Game Related | Staff Complaint | 2 | 6.95 days |
| Character Related | Description Change | 2 | 1.26 days |
| Clan Related | Item Orders | 2 | 1.32 days |
| Character Related | Special Application | 2 | 1.06 days |
| Staff Related | Crafting Approval | 2 | 0.39 days |
| Character Related | Ext.Subguild/Skill Bump Spec. App. | 2 | 0.17 days |
| Character Related | Resurrection | 1 | 0.14 days |
| General Discussion Board | Complaint or Appeal | 1 | 0.05 days |
| General Discussion Board | Suggestion or Idea | 1 | 0 days |
| Overall: | 179 | 5.6 days |
Character Applications:
Totals
| Approved | 31 | |
| Rejected | 3 | |
| Total: | 34 |
Reviewers
| Usiku |
11 |
| Gynesis |
8 |
| Halaster | 7 |
| Enthemu | 3 |
| Kaathe | 2 |
| Aesira | 2 |
| Xonn | 1 |